This is Melody, Xiao Bai's older sister—also known as Mai Mai! She has an incredible love for animals and will do anything in her power to make them happy and healthy.

As a senior receptionist at the animal hospital, Melody embodies warmth, enthusiasm, professionalism, attentiveness, efficiency, and deep care. She’s the heart of the team, ensuring that everything runs smoothly and that every pet parent feels welcomed and supported.

When you work with her, you’ll quickly realize just how skilled and organized she is. Melody can seamlessly coordinate between the vets' schedules, making sure everything aligns perfectly for both the team and the pets. Her ability to ensure everything runs efficiently and smoothly is what makes her an indispensable part of Ada’s. Without Melody, things would definitely be a lot more chaotic!