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Parents of Snowy

2025/11/5 16:21:16

During the physical examination, it was found that the puppy had retained deciduous teeth and patellar issues, so surgery was promptly arranged. Currently, the tooth extraction and leg surgery have been completed. The overall experience is highly satisfactory! The hospital is clean and tidy, with doctors who are patient and professional. The front desk staff and nursing assistants are also very attentive, providing excellent care for the puppy. The director, Ada, remembers each animal and greets them warmly every time. Neither the humans nor the dog are reluctant to visit the hospital—it’s a place where they willingly and confidently entrust their pet, even though it’s far from home.  **Diagnostic Level:** The attending doctor, Dr. Sun, provided highly professional diagnoses and recommendations. They also adjusted the surgical plan based on the actual condition to minimize the puppy’s discomfort and maximize recovery. Special thanks are also owed to Dr. Chen for the puppy’s care during the hospitalization.  **Service Attitude:** The front desk staff and nursing assistants are very nice. During the hospitalization, they took the puppy for walks, let it roam, fed it, and wiped its face multiple times a day. They also regularly posted updates in the group chat, which put everyone at ease.  Environment and Facilities:The hospital is clean and tidy. For first-time visitors, they even provide blankets and spray to help the pet relax. The details are impressive—the water bowl seems to be from Le Creuset, and the examination room is quite cozy.

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